Parents Help: Information about and Help with K8 KidTunes
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Parents Help: Information about and Help with K8 KidTunes

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What is K8 KidTunes?

MusicK8Kids.com K8 KidTunes is a place where children can legally and safely download MP3 files of their favorite Plank Road Publishing/Music K-8 songs for only 99¢ per song. Your child may legally listen to these songs on the computer, burn a CD for personal use, or play the files on a device such as an iPod.

You may even recognize some of these songs from school performances: This is the same high-quality Plank Road Publishing music that music teachers throughout the country have come to rely upon in their programs and lessons. You can rest assured that our music is suitable for children.

Please note that the songs available through K8 KidTunes are for listening pleasure only and are not for use by teachers in music classrooms or productions. Because they are for listening pleasure only, we do not supply lyrics for these songs. Please visit MusicK8.com for versions that carry full rights for use in the classroom. Our songs may not be posted on any web site.

How do I get started?

STEP 1: Register and set up an allowance account for your child

> Open a new K8 KidTunes allowance account.

Visit our secure area to create a new account for your child. You specify how much money we credit to your child's allowance account and whether you want to add the amount just one time or automatically on a regular basis. We will charge your credit card for that amount and add the amount to the new account.

With the username and password you and your child decide upon*, your child will be able to download music without using your credit card or disclosing any personal information. The cost of each download (99¢ per song) is deducted from the allowance, and your child can never spend more than you specify.

When registering, you will also enter a clue to remind you and your child of the password, in case you forget. We will send you an e-mail order confirmation that lists the username and password, and you can print it and keep it in a safe place. The confirmation also serves as a receipt of the credit card transaction.

Be sure you enter a valid e-mail address when registering, and make sure your Spam-protection software will allow messages from web@MusicK8.com: Otherwise, you will never receive e-mail order confirmations, and your child may not be able to access his or her downloads.

We do not ever sell or trade your e-mail address to anyone, or any information we receive from you, for that matter.

(*Hints in choosing a username or password: Although you want to choose something that your child can remember, please do not choose any personally identifying information, such as your child's actual name, for your username or password. This is good practice for any Internet registration).


STEP 2: Browse music and select K8 KidTunes to download

> Click to browse or download music

Once the account has been established, your child may log in using the username and password you both agreed upon, or just start browsing.

Free Flash Player or QuickTime excerpts are available for every single song, so your child can listen and decide if they like the music before downloading it - and you can get an idea of what type of music we offer.

 

Need Flash Player? It's a free download.

Need QuickTime? It's a free download.

(QuickTime for Mac OS9 and earlier is available here.)

 

If your child is logged in, they can add all of the songs they would like to purchase into their Music Basket and check out all at once. Alternately, they can click on the "Download Now" button to purchase and download one particular song immediately.


STEP 3: Check out and download K8 KidTunes

If your child hasn't logged in when they click "Download," they will be prompted to do so. As soon as your child is logged in, they are able to download the songs. Once your child has downloaded their chosen songs, a confirmation will show how much money they have left in their allowance.

Download Instructions: You'll find download instructions on the download page, but we'll include them here for your convenience, as well.
  1. Right-Click on the link and choose "Download Link To Disk," "Save Target As," or "Save Link Target As" (depending on your browser). If your mouse only has one button, click and hold down until the necessary menu pops up. If you're using a Mac, you can also hold down the Control key and click to bring up the menu.
  2. Select a location on your computer and save the file. Note that the MP3 files are quite large and may take a long time to download, especially with a slow connection.
  3. For further download instructions, click here.

 

IF YOU HAVE PROBLEMS DOWNLOADING: Every time your child downloads music from K8 KidTunes, you will receive an e-mail confirmation with a link to the song or songs. In this way, should your child encounter problems during the downloading process, you have a way of retrieving those songs that they have already purchased. If there is a problem downloading, please use the link in the e-mail right away: It expires after 72 hours. Be sure your e-mail address is correct, or you won't receive this helpful e-mail. Check it and, if necessary, correct it on the Edit Information page.

How do we play the music my child downloads?

Any of the following free players, and probably several others, will play the MP3s available on K8 KidTunes. You may already have one or more of these on your computer, but if not, you can follow the links to download the software.

QuickTime Player (free audio player for Windows or Mac)

Winamp (free MP3 player for Windows; a Mac Alpha version is available)

Musicmatch Jukebox (free MP3 player for Windows)

iTunes (free MP3 player for Macintosh OSX or Windows)

My child's allowance is running low. How do I add more money?

> Add funds to your child's music allowance

If you set up your child's account with a non-renewing allowance, you can visit this secure area to add another set amount of money to the allowance manually - whenever you choose. You need to know the username, password, and your credit card number to log in. Once you are logged in, you can select the amount of allowance to add and submit your request. You won't need to re-enter all your billing information.

If you'd rather have the allowance automatically re-charge, see "How do I change my account information?" below.

Whenever money is added to the account, whether manually or automatically, we send you an e-mail order confirmation so you know that your credit card has been charged.

How do I change my account information?

> Update or edit your billing and account information

In this secure area you can update your billing address, switch the credit card you'd like us to charge, or let us know if your credit card expiration date has been extended. You can also switch from a one-time allowance to an automatic weekly or monthly allowance, or from an automatic allowance to a manual account.

Signing up for an automatic allowance saves you the hassle of remembering to add more funds to your child's account. An automatic e-mail is generated 72 hours prior to your chosen renewal day, and it includes the dollar amount to be recharged to your child's allowance. Simply follow the link provided in the e-mail (or copy and paste the link into your browser) and reply "YES" to recharge your child's allowance. Replying "NO" or not replying to the message voids the recharge to your child's allowance. Whether you choose "YES" or "NO," you'll receive another e-mail reminder the next billing cycle. Your card will never be charged without your permission.

Please remember to keep your account information up-to-date, especially your e-mail address. Otherwise, your child may no longer be able to download music.

How will I know when new songs are added to K8 KidTunes?

> Sign up for e-mail updates

Sign up for periodic e-mail updates that will let you know when we've added more new songs to K8 KidTunes. You'll also be informed when new features - like free downloadable MP3s or fun graphics - are added to MusicK8Kids.com. You can pass the information on to your child. Rest assured that we will not sell or give your e-mail address to anyone.

Can I get a refund on any allowance not spent?

The good news is that K8 KidTunes allowances NEVER expire. The bad news is that we are unable to provide refunds on allowance amounts not spent. You may want to play it safe and choose a smaller dollar amount initially. You can always add more money later.

How do I know this site is secure?

Sensitive information is encoded and transferred securely, using industry standard security software. We do not ever sell or disperse any information we gather from you. We do not collect personally identifying information from your child. Click to read our full MusicK8Kids.com K8 KidTunes Privacy Policy.

Cookies And MusicK8Kids.com

On MusicK8Kids.com, the only information that we store in the cookie is a unique cart number. This cart number allows the web site to look up what you have placed in your cart to purchase.

Cookies are small, plain text data records temporarily stored on your hard drive. Cookies cannot gather information on their own (i.e., they are NOT viruses, spyware, or programs). Cookies cannot collect personal information from your computer. For more information about cookies or to learn how to enable them, please visit our Cookies Help page.

> Check if your browser has cookies enabled.

How do I contact someone for more help?

If your question isn't answered on this page, or if you need more help, use the Contact Us page to send us a message.

I'm a teacher and I'd like to purchase a song for use in my classroom. How do I go about doing that?

Songs available through K8 KidTunes are for listening pleasure only and are not for use by teachers in music classrooms or productions. Please visit MusicK8.com for versions that carry full rights for use in the classroom.

I forgot my password or username

If you forget your password, there is a hint feature available on every log in screen. Simply enter your username, check the box (see below), and hit the log in button.

 

If that still doesn't help, go to the Password Reminder page, where you can find your password with your username and the account holder's last name and zip code. After entering the correct information, an e-mail with your password will be sent to the account holder.

If you have forgotten your username, use the Password Reminder page to get it. Please note that you need your password and the account holder's last name and zip-code to retrieve your missing log in information. If you have forgotten both your username and password, you must contact us.

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